Performance Management In The Public Sector 2008
Realising The Benefits
Monday 23rd June - QEII Conference Centre: London
The Performance of public sector bodies has long been the subject of intense scrutiny, especially from the media & political parties. Targets & league tables abound, all designed to prove the effectiveness, efficiency & economy (or otherwise) of modernisation, improvements to service delivery & value for money.
Performance management frameworks & performance measurement processes are key mechanisms in the ongoing effort to align stakeholder aspirations & organisational culture with the ever-changing nature of public services & the resources available to deliver them.
Having such frameworks & processes in place are clearly important. However, effectively communicating the rationale for, & objectives of, each of these, to those charged with delivering the desired outputs, is crucial. Without a clear understanding of the importance of their individual & collective roles, staff may have a negative view of the inevitable culture change, leading to poor morale & a negative effect on performance.
Performance Management In The Public Sector: Realising The Benefits will provide delegates with a unique insight into current thinking & practices. Featuring good practice case studies from a range of public & private sector organisations, plus advice & guidance from leading academic, professional & audit bodies, it will map out the whole life cycle of a performance management framework, from creation through to review & realignment.
This conference will draw heavily on the knowledge of those private sector specialists who can demonstrate experience & expertise over a wide range of disciplines.
Delegates to this important conference will be drawn from Central Government Departments, Executive Agencies, NDPBs, Local Authorities, the NHS & Emergency Services, & include individuals with the following roles & responsibilities -
- Chief Executives
- Board Members
- Elected Officials
- Directors (All disciplines)
- Performance Managers
- Organisational Development Managers
- Training & Development Managers
- Communications Managers
- HR Managers
Event Timetable
- 08:30 - 09:30: Registration & refreshments
- 09:30 - 11:00: Plenary 1
- 11:00 - 11:30: Refreshments & networking in exhibition area
- 11:30 - 12:30: Choice of one from four breakout sessions
- 12:30 - 13:30: Lunch & networking in exhibition area
- 13:30 - 14:30: Choice of one from four breakout sessions
- 14:30 - 15:00: Refreshments & networking in exhibition area
- 15:00 - 16:00: Choice of one from three breakout sessions
- 16:00 - 16:30: Plenary 2 & panel Q & A
- 16:30: Close
Main Plenary Session
Speakers:
09:30 Bernard Marr - Chief Executive & Director of Research : The Advanced Performance Institute - Plenary Chair.
09:50 Nick Sloan, Director, Performance Measurement: National Audit Office;
10:05 Ian Hickman - Director, Local Government Directorate: Audit Commission;
10:20 : Philip Oliver - Group Marketing Director : Fujitsu Services
Delegate Rates
- Public Sector: £245.00 + VAT
- Private Sector: £495.00 +VAT
- Group booking discount 10% - 3 or more booking at the same time
This event is CPD-certified, with a personalised certificate of attendance available to all delegates. * All delegates will receive a complimentary copy of the world’s largest survey of public sector performance management as conducted by the API.
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