Public Service People Management 2008
29th January Glasgow SECC
Agenda
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P1: Plenary - Improving Productivity & Customer Focus: From The Back Office To The Front Line
Running time: 09:30 - 11:00
An expert Panel lead the debate in an interactive 90-minute session for all PSPM delegates. A 10-minute scene-setting introduction & three 20-minute presentations are followed by an interactive 20-minute Q&A (from 10:40-11:00) involving speakers, session chair & delegates.
Speakers- 09:30 : Plenary Chair - Jo Armstrong - Author:‘Improving Productivity In Scotland’s Public Services’ : David Hume Institute
- 09:40 : Lorraine Brown - Head Of HR Shared Services : The Scottish Government
- 10:00 : Grahame Smith - General Secretary : Scottish Trades Union Congress
- 10:20 : Mo Dockrell - Managing Director : Three Dee
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A1: The Right People & The Right Skills In The Right Role = Improved Efficiency
Running time: 11:30 - 12:30
Efficiency improvements in Government can be made by improving the ratio of inputs to outputs. By having the right staff with the right skills working in the right way efficiency improvements can be made. Continually seeking more efficient ways of working is critical for all public sector organisations.
Speakers- Adam Curry - Director : Three Dee
- John Scowen - Procurement Manager : London Borough of Havering
Former Chair: SOPO - Society Of Procurement Officers In Local Government
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A2: Developing Leaders Of The Future
Running time: 11:30 - 12:30
An introduction to the full 'Developing Leaders Of The Future' two-day course, which aims to identify & develop key behaviours associated with middle & senior management leadership. Objectives of the session are to 1: Explore different models of leadership (transformational / visionary / inspirational); 2: Examine 'emotional intelligence' & its links with leadership; & 3: Provide the opportunity to apply emotional intelligence in a business context.
Speakers- Jenny Moffat - Training Consultant : Carnegie Enterprise Ltd - Business Training and Development
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A3: Good Health Is Good Business
Running time: 11:30 - 12:30
With employees being the key assets of all public sector organisations & with the cost of sickness absence estimated to be in the region of £1.2 billion to the Scottish economy, failing to invest in the health of our staff is nothing short of organisational folly. This session will explore some of the latest developments in workplace health improvement, & how to get the most out of the relationship between good health & good business.
Speakers- Aileen Simpson - Head of Delivery : Scottish Centre For Healthy Working Lives
- Maureen Black - Senior Macmillan Development Officer : Macmillan Cancer
- Steve Bell - Strategic Director : Scottish Centre For Healthy Working Lives
- Wendy McNeish - Employee Relations Adviser : East Lothian Council
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A4: Employment Law Challenges For 2008 - Are You Up-To-Date?
Running time: 11:30 - 12:30
Keeping up with the ever-changing world of employment law can be a challenge in itself. This session will tell you what you need to know about the latest legal developments so that you're prepared. The latest hot topics will be explored in an innovative & memorable way.
Speakers- Alan Strain - Partner : Biggart Baillie
- Barbara Stewart - Solicitor : Biggart Baillie
- Paul Brown - Head of Employment : Biggart Baillie
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A5: Enhancing Employee Reward
Running time: 11:30 - 12:30
As competition for staff becomes more intense, achievement of key objectives is increasingly dependent on an organisation’s ability to attract & retain high quality staff. This session will explore ways in which your organisation can enhance employee reward – introducing greater choice & delivering greater value – while managing employment costs.
Speakers- Eddie Norrie - Director, People Services Scotland : KPMG
- Jenny Stewart - Head of Infrastructure & Government, Scotland : KPMG
- Rachel Cass - HR Director : Cobham
- Tony Morgan - Head of Flexible Benefits : KPMG
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B1: Say It, Do It . . . Mean It!
Running time: 13:30 - 14:30
‘Expert’ leaders cannot explain the basis of their expertise. When asked, ‘Why do others follow you?’ , they are unable to describe what, when, where & how they do the things that galvanize others to achieve great things. Given that expertise is so difficult to capture, it’s little wonder that it is so difficult to teach.
Speakers- Robert Terry - Managing Director : ASK
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B2: Harassment: Effective Interventions
Running time: 13:30 - 14:30
As a result of the new Gender Equality Duty to prevent harassment & the Protection from Harassment Act applying to the employees, effective measures to deal with harassment should be at the top of every public sector organisation's agenda. This session provides practical guidance on preventing & dealing with harassment.
Speakers- Jacqueline McCluskey - Senior Associate : Dundas & Wilson
- Mandy Laurie - Partner : Dundas & Wilson
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B3: Efficient Recruitment & Resourcing Strategies
Running time: 13:30 - 14:30
This session will focus on the cashable & non-cashable savings & efficiencies that can be generated through deploying effective resourcing strategies, tackling the importance of employee brand whilst also looking at the various resourcing models & the recruitment & management of a temporary workforce - covering e procurement (procure to pay) & legislation.
Speakers- Nicola Barr - Regional Manager : Pertemps Scotland
- Penny Pocknell - Contract Manager : Plymouth City Council
- Peter Dixon - Head of Public Sector Business : Pertemps Recruitment Partnership
- Stuart Busfield - Transformational Change Programme Project Manager : Plymouth City Council
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B4: Effective Skills Management
Running time: 13:30 - 14:30
Increasingly there is a need to better understand the skills & knowledge of our workforce so that we can support the objectives of our organisations. Effective skills management enables us to efficiently target training budget, drive the success of specific initiatives & manage risk. This session examines these practical benefits.
Speakers- Claire Frame - Human Resources Advisor : West Lothian Council
- Colin Tait - Business Development Director : MyKnowledgeMap
- Dawn Ritchie - Business Development Director : MyKnowledgeMap
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B5: Workplace Transformation
Running time: 13:30 - 14:30
Faced with ambitious efficiency targets & demand for improved services, many public sector organisations are adopting flexible & mobile working. Here, Doug Tonner from BT will share his experience in working with public sector partners to enable workforce transformation, drawing on his own organisation’s radical move to flexible working.
Speakers- Doug Tonner - Local Government Market Manager : BT
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C1: Shared Services: Employment & Governance Challenges For The Public Sector
Running time: 15:00 - 16:00
Addressing the additional challenges public sector organisations face in developing shared services, in particular the extent of public sector duties, TUPE & equal pay issues require to be addressed prior to a structure being formed. This session will consider these issues from a practical perspective, drawing from 'insider' experience of advising on these issues.
Speakers- Amanda Jones - Partner : Maclay Murray & Spens
- Chris Philips - Partner : Maclay Murray & Spens
- Samantha Folcarelli - HR Director : Scottish Police Services Authority
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C2: Equipping Staff To Lead Effectively
Running time: 15:00 - 16:00
Challenging common ideas & pre-conceptions about leadership across public services, NHS Education for Scotland, UHI Millennium Institute & DeMontfort University will present a case study on their innovative 'Frontline Leadership' programme, offering multi-organisational learning & development to inspire a proactive approach to leadership in the workplace & showing how change can deliver value for money.
Speakers- Donald Cameron - Programme Director : NHS Education for Scotland
- Euan Black - CPD Development Manager : University of Highlands & Islands
- Mairi Watson - Senior Lecturer in HRM : De Montfort University
- Donald Cameron - Programme Director : NHS Education for Scotland
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C3: Diversity & The Assessment Centre Process
Running time: 15:00 - 16:00
Valuing diversity means creating a workplace that respects & includes differences & recognises the unique contributions that individuals can make. Embedding diversity into the assessment centre process is an essential starting point for inclusive workplaces. This session looks at how to ensure that your organisation delivers a fair, consistent & inclusive process.
Speakers- Carolyn Hughes - Senior Consultant : Capita
- Julie Verdon - Business Psychologist : Veredus
- Manne Guron - Business Psychologist : Veredus
- Stephen Smith - Senior Business Psychologist : Capita
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C4: Healthy Workplaces: An Update On The HSE Management Standards For Stress
Running time: 15:00 - 16:00
The Management Standards for work- related stress were launched in November 2004.There have been a number of initiatives in Scotland to promulgate their use. This session is on opportunity to learn about the latest developments & to hear to about organisations who have used the Management Standards process.
Speakers- Colin Mackay - Head of Health Psychology Unit : Health & Safety Executive
*Agenda, speakers & timetable subject to change or alteration.
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