Public Service People Management 2007
IMPROVING PRODUCTIVITY & CUSTOMER FOCUS - FROM THE BACK OFFICE TO THE FRONT LINE, 30th / 31st May 2007, QEII Conference Centre, London
Agenda - Day 1
-
P1: Plenary Conference Session
Running time: 10:00 - 11:30
Improving Productivity & Customer Focus Through HR Transformation - a series of special presentations & the opportunity for delegates to join the debate.
-
A1: Workforce Planning: Experience The Benefits Of Rostering In The NHS
Running time: 12:00 - 13:00
Speaking on the complexities of managing & planning their people, NHS users present the benefits derived in the use of sophisticated web based solutions for Rostering. A broad range of topics will be covered, including; Improved Working Lives; Work-Life Balance; Illustrated Reductions in Absence; Electronic Systems for Managing Time & Cost Reductions.
-
B1: Mediating Bullying & Harassment Issues In The Workplace
Running time: 12:00 - 13:00
If bullying or harassment issues are a cause of conflict in your organisation, this session will help you to identify situations where mediation can & can’t help. It will explore the relationship between mediation & workplace policies such as diversity, attendance, discipline & grievance & how mediation can work in your organisation.
-
C1: Equal Pay: What Price Equality In The Public Sector?
Running time: 12:00 - 13:00
Public sector employers may be left wondering if seeking to address pay inequality by introducing new pay & grading structures has been successful, given the number of claims many are now facing. This session will provide a practical insight into tackling the problems generated by this complex area of law.
-
E1: Raising The Productivity Platform
Running time: 12:00 - 13:00
Desktop technology has increased workload pressures & heightened expectations for response times. People can be swamped by emails & meetings, with insufficient time to be proactive e.g. not delivering goals or managing teams. This session will show how everyone could do more in less time, save 23 days pa & optimise Outlook / Lotus Notes / GroupWise.
-
F1: Reward Strategies
Running time: 12:00 - 13:00
Using a Total Reward approach, the public sector has many levers with which to attract, retain & motivate the talent that is critical to delivering services. In this session, Deloitte will present a practical approach to developing reward strategy using this approach with some examples of successful implementation.
-
A2: Supporting Change In The NHS
Running time: 14:15 - 15:15
Using a unique 'Thinking System', Go MAD has been helping NHS Trusts for the last five years to support people through change by understanding the importance of thinking & the application of pragmatic tools. In this session, learn how one Primary Care Trust has made real differences, while going through significant change in 2007.
-
A3: Interim Management
Running time: 14:15 - 15:15
When is the right time to engage an Interim Manager versus a contractor or consultant? What can you do to guarantee you approach & select the right person for the job - network, IM supplier, headhunt? How do you ensure you get the most from your Interim Manager & transfer skills/knowledge into your department/business?
-
D1: Smarter - Friendlier - Faster: Innovation & Evolution In Job Levelling
Running time: 14:15 - 15:15
This session discusses how to streamline decision-making & reduce the bureaucracy that surrounds traditional job evaluation, so that the management of business complexity & the valuation of technical & managerial roles becomes flexible, simple & efficient.
-
E2: Knowledge Management
Running time: 14:15 - 15:15
Access to important information on HR policy & procedure is often buried inside a plethora of electronic documents. This session will provide a case study example of how these difficulties have been overcome with the implementation of a Knowledge Management (KM) system & will also provide an insight into the future possibilities of using Artificial Intelligence to develop KM applications.
-
F2: A Masterclass In HSE’s Management Standards For Stress
Running time: 14:15 - 15:15
Whether you are yet to start & need advice on preparing the organisation; undertaking the Management Standards approach & need help with common difficulties; or are looking into improving the competency of line managers; come along to this interactive session where a range of experts are available to answer your questions.
Agenda - Day 2
-
A4: Preparing Employees & Your Organisation To Implement Talent & Succession Planning
Running time: 10:00 - 11:00
How the Financial Ombudsman prepared their organisation to adopt talent management processes / What methods they used prior to rolling out a talent management solution / Where & when they used them - & in particular how they educated their users on the benefits they would derive from using a online talent management software application to support their processes.
-
A5: Employment Law Challenges for 2007: Delivering Change & Minimising Risk
Running time: 10:00 - 11:00
Public sector employers are constantly challenged to be flexible & creative in how they deliver their services. It is therefore necessary to have a flexible workforce which can be required to adapt in order to respond to change. This session will focus on how management can deliver evolving working practices whilst at the same time minimising risk.
-
D2: Managing Absence & Stress In Your Workplace
Running time: 10:00 - 11:00
If, in spite of having detailed HR policies & procedures, your organisation’s absence & stress levels remain too high, this session will help you to find ways of identifying what your staff really feel about working in your organisation, what causes them stress at work & what, apart from genuine sickness, causes them to be absent. It will also help you to identify ways in which things can be improved.
-
D3: Innovation In Recruitment
Running time: 10:00 - 11:00
Economic, demographic & societal changes pose significant talent management challenges, as well as presenting various opportunities for the Public Sector. This session will focus on the future of work & the HR function & will explore the impact that collaboration & new technologies are already having on how employers attract, recruit & develop staff.
-
E3: Work-Based Learning
Running time: 10:00 - 11:00
For any organisation to be effective, the future of staff training lies in less-traditional methods that are cost effective, fast to implement & aligned to organisational or business needs. Leading online training provider learndirect business will share experiences & case studies to demonstrate how new & emerging Work Based Learning technology can contribute to a more effective workforce.
-
B2: Royal Mail: The Stamp Of Approval
Running time: 11:30 - 12:30
A fundamental challenge for Royal Mail is the need to create behavioural change in a large scale, heavily unionised & at times divided workforce. In partnership with The Mind Gym, & using innovative research, training, marketing & evaluation techniques, Royal Mail has created an intervention that is changing behaviour & leaving its workforce wanting more. Come and discover what delivered the goods.
-
C2: Age Discrimination
Running time: 11:30 - 12:30
Ageism is entrenched at all levels of society & in the workplace. Employers are going to have to force through a huge shift in attitudes amongst their staff to avoid & eradicate age discrimination in the workplace. This session will review the impact of the new law, the issues that have arisen & recommendations for action.
-
D4: Background Checking: The Right Approach
Running time: 11:30 - 12:30
The public sector faces many challenges & issues, both political & financial. Making recruitment mistakes can have serious political repercussions & potentially expensive public backlashes. Ensuring public sector organisations employ the best people, in an open & transparent environment, is crucial to the continued existence of the public services provided.
-
E4: The Role Of Skills In Meeting Future Public Service Challenges
Running time: 11:30 - 12:30
This session will focus on how joint investment in skills between the public sector & the LSC (Learning & Skills Council) can support Public Services to meet key needs, targets & priorities.
-
F3: Implementing a Reward & Contribution Framework
Running time: 11:30 - 12:30
This session demonstrates how changes to the way people are rewarded in the public sector should be implemented. It features the West Midlands Police reward & contribution framework, which is now in its second year of operation. It was implemented through local agreements & has brought significant benefits to the force with minimal cost & disruption.
-
A6: Workplace Smoking: What Happens Next ?
Running time: 13:30 - 14:30
The England-wide ban on smoking in enclosed public places comes into effect in July 2007. What are the short & long-term challenges ( enforcement / staff disciplinary issues / smoking cessation programmes etc ) for 'people managers' across the public sector?
-
B3: Unchanging Core – Responsive Strategy: Why Do Visionary Organisations Succeed?
Running time: 13:30 - 14:30
If people buy-in to the core vision & values of an organisation then the strategy can change & develop responsively. This session will demonstrate, in practice, how establishing core values aligned to a strong vision can transform the culture of organisations.
-
C3: Equal Pay: Where Do You Stand? Calculating Risk & Assessing Progress
Running time: 13:30 - 14:30
Whether preparing to meet the requirements of the Gender Equality Duty or responding to equal pay claims, public sector employers need to know where they stand on equal pay. This session will look at developments in equal pay reviews, calculating risk & assessing progress.
-
E5: The Need For Transformational Leadership & Skills In The Public Sector
Running time: 13:30 - 14:30
“Quis custodiet ipsos custodes?” - If you accept that HR has a role to play in transformational leadership & skills, then this famous quip can be applied to HR leaders too. How important is the HR role? Just how far can HR influence leaders from being transactional to transformational? Who are the guardians?
-
F4: Childcare Support For Staff: The Cost-Neutral & Ethical Options
Running time: 13:30 - 14:30
Public service organisations claim to support the work-life balance interests of their workforce, but do senior & middle management officials fully appreciate all the financial benefits of introducing employer-backed childcare schemes for staff with parental responsibilities? Are employees aware of all their options? This session provides a focused & timely update for PSPM delegates.
-
A7: HR Transformation Masterclass
Running time: 15:00 - 16:00
HR Transformation is one of the most significant issues facing HR leaders in the public sector. In this masterclass, you will hear from two public sector HR professionals who will outline their experience of transforming HR service delivery. Both speakers will outline the challenges & opportunities faced by HR leaders wishing to move their functions into more strategic roles & some key points of learning they have gained from their experiences in their current & previous organisations
-
B4: Shared Services In HR
Running time: 15:00 - 16:00
This session focuses on the advantages & disadvantages of shared services in delivering human resources.
-
D5: Strategic People Management – What Do Leaders Want?
Running time: 15:00 - 16:00
Self improvement will be a crucial challenge for the public sector over the next five years & beyond. We will have to think creatively & differently about people management strategy. What do public sector leaders want to see happening within their organisations? In this session - led by the Improvement & Development Agency - two public sector leaders will outline their visions for strategic people management & the challenges that poses for officers at all levels.
*Agenda, speakers & timetable subject to change or alteration.
For more information browse the categories below
Alternatively you can use the event navigation, located on the left under the current events.
