Public Sector Skills Scotland 2008
Tuesday 3rd June - Hilton Glasgow
Agenda
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P1: Plenary
Running time: 09:30 - 11:00
Speakers- Chief Superintendent Bruce Milne FCIPD FInstLM FCIEA - Head of Education & Development : Scottish Police College
Bruce is a serving police officer with 29 years' experience in a variety of roles & responsibilities. From a broad operational policing background, his more recent career choices have been focused on human resource management & the development & quality of police training & education in Scotland & elsewhere. In his current role, he is responsible at Executive level for a portfolio which includes academic & international development work in Scotland & overseas. He is also responsible for training & educational standards across Scottish Police College business areas & professional education for police officers in Scotland & overseas. He is a Member of the Association of Scottish Police Superintendents; Fellow of the Chartered Institute of Personnel & Development (FCIPD); Fellow of the Institute of Leadership & Management (FInstLM); & Fellow of the Chartered Institute of Educational Assessors (FCIEA). In 2007, he received award of Champion of SQA for the development & delivery of qualifications for the police service in Scotland; & also the ‘Pride o’ Worth’ award from SQA for exceptional & inspirational leadership in education & training. Other responsibilities & activities: Project Manager for SCQF Credit Rating Project at the Scottish Police College; Deputy Programme Director for the Diploma in Police Service Leadership & Management qualification; Chief Examiner for Police (Scotland) Promotion Examinations; Chair of Scottish Police Flexible Learning Co-ordinating Group; Deputy Programme Director for Dip HE Training & Development.
- 09:30 : Brian Lister - Chief Executive : Scottish Further Education Unit
Brian Lister joined SFEU in April 2006 as Chief Executive. Having started his career with the Scientific Civil Service, Brian Lister became a secondary teacher before joining Lauder College in 1981, progressing to Depute Principal from 1996. He was appointed Principal of Cumbernauld College in 1999. He also serves on the board of Scottish Enterprise Dunbartonshire & the Strathclyde European Partnership; he is vice-chair of COLEG (the Colleges’ Open Learning Exchange Group) & chairman of the North Lanarkshire Community Learning & Development Forum.
- 09:40 : Professor Chris Warhurst BA (Hons) PhD - Co-Director : Scottish Centre for Employment Research
Chris Warhurst’s research & publications focus on work & employment issues & developments. He has sole, co-authored & co-edited more than 12 books & published in academic & popular journals in the UK & internationally. From 2008, he is co-editor of the international journal Work, Employment & Society. He is the recipient of a number of ESRC awards & various other research contracts from the public, private & voluntary sectors. He has participated in a number of advisory groups for the Scottish Government, Scottish Enterprise & the Joseph Rowntree Trust, including for the School Leavers Survey Research Advisory Group of the Department of Education, Scottish Executive, & the Leitch Review of Skills for HM Treasury. He is also a Director of & Academic Advisor to the Scottish Low Pay Unit. At Strathclyde University Business School Chris Warhurst is Co-Director of the Scottish Centre for Employment Research (SCER). The purpose of SCER is to undertake user-friendly, high quality applied employment & related research for the policy-community in the public, private & voluntary sectors. SCER has been awarded over twenty research contracts to examine, for example: low wage work; skills & training in the service sector; recruitment & retention in the voluntary sector; job opportunities in the IT industry; union-led workplace learning; & the role and status of classroom assistants. He is the most closely associated with research examining ‘aesthetic labour’ or employment based on looks.
- 09:55 : Steve Inch BSc (Hons), DipTRP - Executive Director of Development & Regeneration : Glasgow City Council
Steve has spent all of his career working within the broad field of regeneration in a variety of public sector settings. In 1998 he was appointed Depute Director of the newly formed Department of Development & Regeneration Services (DRS) within Glasgow City Council which brought together the Economic Development, Planning & Property functions of various departments of the City Council. DRS has a crucial role in implementing the Council’s regeneration strategies &, in addition to having an annual revenue budget of over £200 million, is responsible for some of the Council's major capital projects. Steve was appointed as Director of the DRS Service in January 2005. As Executive Director he is responsible for the delivery of the Council’s planning & building control services; managing & developing the Council’s land & property portfolio – including the management of the Council's JV & partnership developments; housing investment; the development & implementation of the council's economic & social development programmes; transport policy (including the M74 project); major area regeneration programmes including the River Clyde regeneration programme, the Clyde Gateway, the Canal Corridor, & the new housing neighbourhoods; the development of the Commonwealth Game 2014 Athletes Village; the Council’s European funding & resources service; city markets. In addition to his Council responsibilities, Steve is a director of Glasgow Central College & the Lighthouse Trust; & chair of the Glasgow Film Office, Developing Strathclyde Ltd, Scotcash Ltd, & the Drumchapel Training Trust. He is former chair of both Strathclyde European Partnership & Glasgow Exports Ltd.
- 10:25 : Grahame Smith - Commissioner: UK Commission for Employment and Skills & General Secretary : Scottish Trades Union Congress
Grahame Smith is General Secretary of the Scottish Trades Union Congress. Grahame joined the STUC in 1986 as an Assistant Secretary with responsibility for Health & Social Services & Education & Training matters. He was appointed as the STUC’s Deputy General Secretary in 1996. In that role, he headed the STUC’s Policy & Campaigns Department & had specific responsibility for the STUC’s work on lifelong learning & public services. Grahame is a Graduate of Strathclyde University, where he obtained an Honours Degree in Economics & Industrial Relations. He led the establishment of the STUC Lifelong Learning Unit; the STUC Skills & Lifelong Learning Team & the Ministerial Trade Union Working Party on Lifelong Learning, of which he is a member. He is a member of the Scottish Union Learning Fund Advisory Committee & the Scottish Executive’s Lifelong Learning Forum. In December 2007, he was appointed a Commissioner for the new UK Commission for Employment and Skills, which became operational in April 2008. He is a member of the National Workforce Plus Partnership Board, the Board of Scottish Council for Development & Industry & the Church of Scotland’s Church & Society Council. He is the Vice Chairperson of Glasgow North Ltd. Grahame served as a member of the Careers Service Review Committee & was a member of the Ministerial Advisory Group on the Review of the Enterprise Network.
- Chief Superintendent Bruce Milne FCIPD FInstLM FCIEA - Head of Education & Development : Scottish Police College
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A1: Assessing Future Skills Needs
Running time: 11:30 - 12:30
This session will, with the aid of successful case studies, examine ways of assessing future skills needs & how to meet them.
Speakers- Eleanor Paton - Regional Employment Engagement Manager : Jobcentre Plus
- Tom Craig - Policy Executive : The Scottish Government
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A2: SQA Working with Public Services
Running time: 11:30 - 12:30
This workshop, presented by SQA and some of our customers will provide you with an insight into how two of our qualifications can bring benefits to you as employers and trainers and to the professional development of your staff.
Find out more about:
English for Speakers of Other Languages (ESOL) – we will examine progression pathways for ESOL learners into employment and show how ESOL assessment supports public bodies in meeting their skills requirements through case studies.
Professional Development Awards (PDAs) - from an employer’s perspective – we will examine how PDAs offer employees the opportunity to achieve nationally recognised qualifications and will identify how PDAs have been used within the Police Service in Scotland.
Speakers- Margaret Allan - ESOL Development Manager : Scottish Qualifications Authority (SQA)
- Martin Patterson - Team Leader : Scottish Police College
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A3: E-Learning On Demand
Running time: 11:30 - 12:30
Adam Smith College is future proofing learning engagement by focusing on the use of new & emerging digital technologies & media platforms to inject flexibility into the lifelong learning market & improve access. The focus is on the digitally excluded, preparing them to take full advantage of the emerging opportunities afforded by new technologies & addressing the skills gap across Scotland. Come along and see technology in action!
Speakers- Kevin Clark - Department Manager, Creative Technologies : Adam Smith College
- Shaun Marley - Department Manager, Business, Management and IT : Adam Smith College
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A4: Improving How Skills Are Used In The Workplace
Running time: 11:30 - 12:30
Working with key stakeholder representatives, LLUK will lead a session that looks at how employers recognise & make best use of informal/non-formal learning, as part of wider workforce development. The workshop will reference case studies from across the LLUK workforce, which comprises community learning & development, work-based learning, libraries, archives & information services, further & higher education.
Speakers- Dr Christine Fitton - LLUK Director for Scotland : Lifelong Learning UK
- Darah Zahran - Partnerships & Intermediaries Manager : Learndirect Scotland
- Helen McNamara - Senior Manager, Partnerships : Skills Development Scotland
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A5: Leadership At The Frontline
Running time: 11:30 - 12:30
What are the challenges & opportunities of supporting leaders on the frontline? This session will explore experiences of supporting leadership development at the frontline in both public & private sector organisations. Many of the leadership challenges are strikingly similar & by working more closely together we can enhance & develop skills to improve organisational performance.
Speakers- Donald Cameron - Programme Director : NHS Education for Scotland
- Dr Kerry Godfrey - Dean, Faculty of Business and Leisure : UHI Millennium Institute
UHI Millennium Institute
- Donald Cameron - Programme Director : NHS Education for Scotland
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B1: Excellence In Managing Customer Relationships
Running time: 13:30 - 14:30
Whether the customer is internal or external there is a need to provide excellent service. This isn’t just about delivering excellence in initial contact, but also in the way staff are managed to deliver this, & how customer relationships are managed strategically for everyone’s benefit. This session will look at some quick basic tools for achieving all levels of excellence in customer relationships
Speakers- Stuart Lowry - Training Development Director : Capita Learning & Development
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B2: Embedding The Scottish Credit & Qualifications Framework In The Public Sector
Running time: 13:30 - 14:30
This session will provide an overview of the Scottish Credit & Qualifications Framework, &, in addition, presenters will share two examples from embedding SCQF in the public sector - one from the NHS & one from the Police Service - both highlighting the benefits to individuals & the organisation.
Speakers- Julie Cavanagh - Manager : Scottish Credit and Qualifications Framework
- Karen Adams - Educational Projects Manager (Administrative & Support Services) : NHS Education for Scotland
- Rory McIntyre - Training Quality Assurance Co-ordinator : Scottish Police College
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B3: Teambuilding Through Music & Performance
Running time: 13:30 - 14:30
A workshop designed to provide a fun interactive experience by demonstrating how leadership skills & team dynamics can be developed through musical performance. During this workshop, delegates will be facilitated to work together to rehearse, produce & perform a musical number from a popular stage musical. Through this process, they will be encouraged to use leadership & teambuilding skills to produce a finished product within a given brief.
Speakers- Annette Chapman - Music Lecturer : SCE Enterprise
- Ken Thomson - Head of Music Section : SCE Enterprise
- Marie McGuckin - Senior Business Development Manager : SCE Enterprise
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B4: The Learner At The Centre – The Skills Strategy In Action.
Running time: 13:30 - 14:30
The Continuous Learning Framework aims to continuously improve the quality of outcomes for people who use social services by developing a competent, confident & valued workforce. Its focus is a continuum of learning to develop knowledge, skills and crucially, personal capabilities. The session will explore this innovative partnership initiative between the Scottish Social Services Council & the Institute for Research & Innovation in Social Services & links to many of the key outcomes in Skills for Scotland, including building essential & employability skills & using the full potential of SCQF through recognition of prior learning.
Speakers- Carole Wilkinson - Chief Executive : Scottish Social Services Council
- Edith Wellwood - Workforce Development Manager : Scottish Social Services Council
- Fiona Clark - Learning & Development Advisor : Scottish Social Services Council
- Jayne Dunn - Institute Lead, Workplace Learning and Development : Institute for Research and Innovation in Social Services
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C1: Development Of Professional Skills In e-procurement
Running time: 15:00 - 16:00
This session will cover e-procurement, its use & the development of professional skills & standards in its user community.
Speakers- George McVerry - Section Leader for the Centre for Professional Development : Central College, Glasgow
- Ian Butchart - Assistant Principal : Central College, Glasgow
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C2: Coaching & Mentoring
Running time: 15:00 - 16:00
Throughout the public sector it is vitally important that leadership & management are given priority. Skills development of tomorrow’s leaders is an investment in the future & there are a number of strategies that can be used to develop these skills. Learning from others can give an insight into solving the problems that leaders face on a daily basis & the use of coaching & mentoring at all levels of leadership can really pay dividends.
Speakers- Cathy Dinsmore - Development Advisor, Management Unit : Learning and Skills Development Agency Northern Ireland (LSDA NI)
- Shaun Lincoln - Associate Director Leadership & Management Unit : Learning & Skills Network (LSN)
- Trevor Carson - Director : Learning and Skills Development Agency Northern Ireland (LSDA NI)
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C3: Innovation & Increasing Productivity
Running time: 15:00 - 16:00
The session will show how implementation of the Skills For Health database of competences, using electronic tools from the SFH website, has contributed to innovation & increased productivity. Examples will be drawn from Scottish sites. Delegates will be invited to consider how to replicate these in their own local contexts
Speakers- Maggie Havergal - Interim Director for Scotland : Skills for Health
*Agenda, speakers & timetable subject to change or alteration.
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